Please read the following policy to understand how your personal information will be treated as you make use of the online services at the ContactLink website and App. This policy may change from time to time so please re-visit this page periodically. Web sites, which are linked to this site may have different policies and ContactLink is not responsible for the privacy practices of such other sites.
Use and Disclosure of Information
You may provide us with your contact information as part of using the website or App. For example, you may provide us with your name, an email address and a phone number. We will use your contact info to provide you with the services you request, such as allowing a website user to send you an email or text message through the website. We may use the contact info you provide for customer service, to respond to your questions or issues. We may use the contact info you provide to promote our own ContactLink services or subscriptions to you. You can opt-out of promotional communications at any time by clicking the opt-out link in the communication.
You may connect your calendar to ContactLink. Our calendar integration checks the existing events in your calendar to see when you’re available for others to book a meeting. We do not read, store or share any other information about your non-ContactLink calendar events. When others book a meeting with you, we add that meeting to your calendar using the integration. We also supply links for others to cancel or change their meeting time with you, and these changes are made on your calendar using the integration. If you connect your Gmail or Microsoft Exchange calendar to ContactLink, we may disclose your Gmail or Microsoft Exchange email address to the other person in the booking process.
You may provide payment information on our website if you subscribe to any paid ContactLink services. For example, a PRO subscription gives you a dedicated phone number and email address for use with ContactLink. Your payment information is passed through to our payment processing vendor, and is not stored at ContactLink.
We will not sell your contact information to any 3rd party. We will not sell access to contact you (using contact info you provide) to any 3rd party. We will not accept messages from advertisers and deliver them to you using contact information you provide. We may disclose your identity or contact information to others if needed to comply with the law.
To deliver the services you request through the website and App, we may need to provide your contact information to service providers who process or deliver messages for us, or who help us connect to your Calendar. For example, our website integrates with service providers who process and deliver text messages, phone calls and emails.
We are not responsible for the privacy or security of a message after it leaves our infrastructure and that of our contracted service providers, and moves across the Internet or other networks such as the Public Switched Telephone Network or SMS Short Message Service network. For example, an email is often passed between many servers on the way to its destination, and the security of all those servers cannot be guaranteed.
You may provide us with the content of various communications while using the App or website. For example, you may compose an email on the website and then click a button to send it. Other users may compose messages on the App or website and ask us to deliver them to you.
We will use the content of these communications to provide the services you request, such as delivering the message to you or to a designated recipient. We will also store a conversation history that you and other participants in the conversation can access.
We will not sell the content of your communications to any 3rd party. We will not disclose the content of your communications beyond what is needed to deliver and store them as requested by you and the other users you are in a conversation with; or as needed to comply with the law. We will not mine the content of your communications to sell for advertising or marketing purposes.
By using the site, you may provide us with information about who your contacts are and how often you communicate with various contacts. We will not disclose this information, except as needed to comply with the law. We will not sell this information to any 3rd parties. We will not mine this information to sell for advertising or marketing purposes.
Product Improvement and Management: We may use your data for our internal product improvement, quality, and management purposes. For example, we may use user data to determine what features are being heavily utilized, and what features are not. As another example, we may use user data to determine how many conversations a person accumulates over time, and what factors lead to high engagement. We train our employees annually on proper use and safeguarding of your data when it’s used for these purposes.
If you have questions or concerns regarding this notice, please contact us at firstname.lastname@example.org.
You may send us e-mail at: email@example.com. We may keep a record of e-mail we receive.
You may contact us by phone at: 901-405-1914.
You may contact us by mail at:
1661 International Dr. #400
Memphis, TN 38120