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Terms & Conditions
Parties: This contract is by and between ContactLink Corporation, a Delaware corporation with its headquarters at 1661 International Dr. #400, Memphis TN 38120; and the account holder of a guest, member or PRO account on the ContactLink Platform; which may include the ContactLink.com website and/or App.
Free App and Accounts: It is currently free to create an account on the ContactLink Platform. The ContactLink App is free and no purchases or upgrades can be made using the App. The consideration given by the account holder is the right for ContactLink.com to use the account holder’s data for product-improvement and management activities for ContactLink products and services, and to market paid upgrade services to account holders. The consideration given by ContactLink.com is to provide the information and services available within the platform. ContactLink can discontinue service to any Free account at any time, with no further liability to the account holder.
Not intended for Shared/Public Computers: ContactLink puts cookies on your browser, so you are automatically logged back into a conversation when you return. ContactLink is not intended for use on shared or public computers or devices, since another user may be able to log into your conversation by returning to that same link. If you must use ContactLink on a Shared or Public Computer, we recommend Logging Out before you leave the computer.
Upgraded, Paid Accounts: We may offer upgraded, paid accounts on the ContactLink.com website which include additional features beyond what the free accounts offer. For example, a PRO account with a dedicated phone number and email address provided by ContactLink.
An Account Holder may upgrade their account according to the prices and terms shown in such offers within the ContactLink.com website. Acceptance of such an upgrade does not modify or invalidate any nonconflicting provision of this Agreement. Such offer and acceptance of an upgrade will constitute a written modification incorporated into this Agreement.
Cancellation of Paid Accounts: Paid accounts are paid at the start of the subscription period, and paid at the start of any renewal period(s). Paid account holders may cancel their subscription at any time, and ContactLink will immediately stop providing the upgraded paid services and/or features. Any unused subscription days are forfeited by the user on cancellation.
Paid Account Closings by ContactLink: ContactLink reserves the right to close any paid user account at any time it reasonably believes the account holder, or someone accessing the account, is in violation of this Agreement. If ContactLink decides to close a paid user account, ContactLink will notify user of the closing and the reasons for closing the account within 5 business days. ContactLink will refund the paid user’s most recent subscription payment in the event it decides to close a paid user account.
Truthful Individual Identification: Before using ContactLink to send a communication, a user may be asked to identify themselves using Contact Information or a Username and Password. You agree to identify yourself truthfully as an individual and not to impersonate anyone else in accessing the Platform. You agree not to create or participate in a shared or group identity for purposes of using ContactLink. You understand that impersonating another person to gain access to a computer system may be a violation of applicable national, state or local laws.
Transfer of a ContactLink: A ContactLink URL or web address are for the creator of the link and that creator’s intended recipients only. If you are the recipient of a ContactLink, you agree not to disclose, distribute or transfer it to others.
Obtaining Contact Information: a ContactLink is intended as a way for participants to communicate without sharing contact information such as an email address or phone number. You agree not to reverse-engineer or exploit any flaws in the ContactLink system to obtain the contact information of other ContactLink users.
Threats and Harassment Prohibited: the ContactLink platform is intended for participants to engage in conversations that are productive, mutually beneficial, and compliant with the law. You agree not to use the platform to make threats, commit extortion, or commit any other crimes under the laws of your jurisdiction, our jurisdiction, or the jurisdiction of the recipient of communications sent through the Platform. You agree not to stalk, harass, sexually harass, make abusive comments, or intentionally inflict mental or emotional distress on others using the Platform. You agree that if another ContactLink user indicates that they no longer wish to communicate with you (including by removing all contact methods from the conversation) that you will also cease communications.
Topics of Communication Limited By Recipient: You agree to abide by any restrictions another ContactLink user sets on the topics of communication permitted in your conversation with them. For example, if the other user prohibits sales communications, you agree not to use ContactLink to try to sell them anything.
Cooperation with Legal Process: You agree that ContactLink may cooperate fully with any subpoena, legal process or law enforcement request for your information on the ContactLink platform.
Customer Support: ContactLink will make reasonable efforts to provide end-user support through email (support@ContactLink.com) and a phone number (currently 1-901-405-1914), during ContactLink's business hours (currently 9am-5pm Central Time, Monday through Friday excluding Federal Holidays). However, ContactLink does not guarantee that all account holder problems will be solved, or that all support requests will be answered immediately.
Lawful purposes. Account holder agrees that it will use the account and services only for lawful purposes and in accordance with this agreement. Account holder shall comply with all applicable laws and regulations when using the services or accessing the website. The user agrees to hold harmless, indemnify and defend ContactLink, including reasonable attorney's fees, from any liability caused by the user's unlawful activity.
You acknowledge that we are not subject to the California Consumer Privacy Act because our revenues do not meet the required amount to be subject to the law.
You acknowledge that you are not a resident of a European Union country and thus the GDPR does not apply to your use of this website and/or App.
Intellectual Property. Account holder understands that the Platform system is protected by software copyrights and is Patent Pending. Account holder shall not: (i) disassemble, reverse engineer, decompile, or otherwise attempt to derive source code from the software or documentation; (ii) modify, adapt, create derivative works based upon, or translate any software or documentation owned and/or provided by ContactLink; or (iii) copy or install ContactLink software on any of its computer systems, servers or networks.
Warranty. CONTACTLINK'S SERVICES ARE PROVIDED ON AN "AS-IS" BASIS. CONTACTLINK MAKES NO OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE RELATING TO THE SUBSCRIBER SERVICES OR ANY OTHER MATERIALS OR SERVICES FURNISHED OR PROVIDED TO CUSTOMER UNDER THIS AGREEMENT. CONTACTLINK SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.
Limitation of Liability. IN NO EVENT SHALL CONTACTLINK'S LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT EXCEED THE SUM OF FEES PAID BY THE USER FOR THE SERVICES GIVING RISE TO THE LIABILITY DURING THE ONE YEAR PRECEEDING THE DATE THE CAUSE OF ACTION AROSE. IN NO EVENT SHALL CONTACTLINK HAVE ANY LIABILITY TO THE OTHER FOR ANY LOST PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE) AND WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NONWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN. EACH PARTY AGREES THIS SECTION REPRESENTS A REASONABLE ALLOCATION OF RISK.
Waiver and Amendment. No modification, amendment or waiver of any provision of this Agreement shall be effective unless in writing and signed by the party to be charged. No failure or delay by either party in exercising any right, power, or remedy under this agreement (except as specifically provided herein) shall operate as a waiver of any such right, power, or remedy.
Force Majeure. Neither party shall be deemed to be in breach of this agreement for any failure or delay in performance caused by reasons beyond its reasonable control, including but not limited to acts of God, earthquakes, strikes or shortages of materials.
Headings and References. The headings and captions used in this Agreement are used for convenience only and are not to be considered in construing or interpreting this Agreement.
Complete understanding. This Agreement, including electronic records that record the user's acceptance, constitutes the final, complete and exclusive agreement between the parties with respect to the subject matter hereof, and supersedes any prior or contemporaneous agreement, proposal, warranties and representations.
Governing Law, Jurisdiction and Venue. This agreement shall be governed in all respects, including validity, interpretation and effect by, and shall be enforceable in accordance with the laws of the State of Tennessee without regard to conflicts of laws principles. Both parties to this agreement hereby consent to the jurisdiction of both the state and federal courts located in Shelby County, Tennessee.
Partial Invalidity. If any provision of this Agreement is held to be unlawful, invalid or unenforceable, such provision shall be fully severable, and this agreement shall be construed and enforced without giving effect to such unlawful, invalid or unenforceable provision. Furthermore, if any provision of this Agreement is capable of two constructions, one of which would render the provision valid, and the other which would render the provision void, then the provision shall have the meaning which renders it valid.
Contacting Us: You can contact us at through the ContactLink site, or by mail:
1661 International Dr. #400
Memphis, TN 38120
Please read the following policy to understand how your personal information will be treated as you make use of the online services at the ContactLink website and App. This policy may change from time to time so please re-visit this page periodically. Web sites, which are linked to this site may have different policies and ContactLink is not responsible for the privacy practices of such other sites.
Use and Disclosure of Information
You may provide us with your contact information as part of using the website or App. For example, you may provide us with your name, an email address and a phone number. We will use your contact info to provide you with the services you request, such as allowing a website user to send you an email or text message through the website. We may use the contact info you provide for customer service, to respond to your questions or issues. We may use the contact info you provide to promote our own ContactLink services or subscriptions to you. You can opt-out of promotional communications at any time by clicking the opt-out link in the communication.
You may connect your calendar to ContactLink. Our calendar integration checks the existing events in your calendar to see when you’re available for others to book a meeting. We do not read, store or share any other information about your non-ContactLink calendar events. When others book a meeting with you, we add that meeting to your calendar using the integration. We also supply links for others to cancel or change their meeting time with you, and these changes are made on your calendar using the integration. If you connect your Gmail or Microsoft Exchange calendar to ContactLink, we may disclose your Gmail or Microsoft Exchange email address to the other person in the booking process.
You may provide payment information on our website if you subscribe to any paid ContactLink services. For example, a PRO subscription gives you a dedicated phone number and email address for use with ContactLink. Your payment information is passed through to our payment processing vendor, and is not stored at ContactLink.
We will not sell your contact information to any 3rd party. We will not sell access to contact you (using contact info you provide) to any 3rd party. We will not accept messages from advertisers and deliver them to you using contact information you provide. We may disclose your identity or contact information to others if needed to comply with the law.
To deliver the services you request through the website and App, we may need to provide your contact information to service providers who process or deliver messages for us, or who help us connect to your Calendar. For example, our website integrates with service providers who process and deliver text messages, phone calls and emails.
We are not responsible for the privacy or security of a message after it leaves our infrastructure and that of our contracted service providers, and moves across the Internet or other networks such as the Public Switched Telephone Network or SMS Short Message Service network. For example, an email is often passed between many servers on the way to its destination, and the security of all those servers cannot be guaranteed.
You may provide us with the content of various communications while using the App or website. For example, you may compose an email on the website and then click a button to send it. Other users may compose messages on the App or website and ask us to deliver them to you.
We will use the content of these communications to provide the services you request, such as delivering the message to you or to a designated recipient. We will also store a conversation history that you and other participants in the conversation can access.
We will not sell the content of your communications to any 3rd party. We will not disclose the content of your communications beyond what is needed to deliver and store them as requested by you and the other users you are in a conversation with; or as needed to comply with the law. We will not mine the content of your communications to sell for advertising or marketing purposes.
By using the site, you may provide us with information about who your contacts are and how often you communicate with various contacts. We will not disclose this information, except as needed to comply with the law. We will not sell this information to any 3rd parties. We will not mine this information to sell for advertising or marketing purposes.
Product Improvement and Management: We may use your data for our internal product improvement, quality, and management purposes. For example, we may use user data to determine what features are being heavily utilized, and what features are not. As another example, we may use user data to determine how many conversations a person accumulates over time, and what factors lead to high engagement. We train our employees annually on proper use and safeguarding of your data when it’s used for these purposes.
If you have questions or concerns regarding this notice, please contact us at firstname.lastname@example.org.
You may send us e-mail at: email@example.com. We may keep a record of e-mail we receive.
You may contact us by phone at: 901-405-1914.
You may contact us by mail at:
1661 International Dr. #400
Memphis, TN 38120