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Privacy Policy
Please read the following policy to understand how your personal information will be treated as you make use of the online services at the ContactLink website and App. This policy may change from time to time so please re-visit this page periodically. Web sites, which are linked to this site may have different policies and ContactLink is not responsible for the privacy practices of such other sites.
Use and Disclosure of Information
You may provide us with your name, profile picture(s) and profile videos. We will use this information to provide the ContactLink services. For example, your ContactLink landing page may display your name and profile picture or profile video to everyone who visits, so they can identify you and know who they are contacting.
You may provide us with your contact information as part of using the website or App. For example, you may provide us with your name, an email address and a phone number.
We will use your contact info to provide you with the services you request. For example, you may provide another person with a ContactLink web address, which allows them to send you an email or text message processed through our website.
We will not sell your contact information to any 3rd party. We will not sell access to contact you (using contact info you provide) to any 3rd party. We will not send paid advertising from 3rd party advertisers to the contact information you provide. We may send information about our own ContactLink services, and the services of partners we integrate with to the contact addresses you give us.
To deliver the services you request through the website and App, we may need to provide your contact information to service providers who process or deliver messages for us. For example, our website integrates with service providers who process and deliver text messages, phone calls and emails. These providers are under contract with us to protect your contact information stored on their systems and not resell it.
We are not responsible for the privacy or security of a message after it leaves our infrastructure and that of our contracted service providers. The message then may travel across the Internet or other networks such as the Public Switched Telephone Network or SMS Short Message Service network on its way to the recipient. For example, an email is often passed between many servers on the way to its destination, and the security of all those servers cannot be guaranteed by us.
You may provide us with the content of various communications while using the App or website. For example, you may compose an email on the website and then click a button to send it. Other users may compose message on the App or website and ask us to deliver them to you.
We will use the content of these communications to provide the services you request, such as delivering the message to you or to a designated recipient. We will also store a conversation history that you and other participants in the conversation can access.
We will not sell the content of your communications to any 3rd party. We will not disclose the content of your communications beyond what is needed to deliver and store them as requested by you and the other users you are in a conversation with; or as needed to comply with the law. We will not mine the content of your communications to sell for advertising or marketing purposes.
By using the site, you may provide us with information about who your contacts are and how often you communicate with various contacts. We will not disclose this information, except as needed to comply with the law. We will not sell this information to any 3rd parties. We will not mine this information to sell for advertising or marketing purposes.
Right to Delete Account: Within the ContactLink App, you can look under the Settings menu to find the option to initiate deletion of your ContactLink account. Deleting your account is permanent, and it will also delete your name, contact information, profile picture and other personal data from ContactLink. You will get an email to your email address on file when deletion is completed.
Cookies and IP Logging: To make this website work properly, to analyze website traffic, and to market our services to people who have already visited our site, we place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie, to develop a record of the user’s online activity.
Cookies on this site may be delivered in a first-party (set by the our website) or third-party (set by another website) context and may also be set in association with emails you receive from us. For example, we may use cookies from Google Analytics to collect information about how visitors are using our website.
Common web browsers have tools to remove or delete cookies, including the ones that our website uses. You can remove or delete our cookies using these tools.
Our website may also log the IP addresses, MAC addresses or other identifiers of users who are visiting the website. These IP addresses may be logged to our internal databases as part of our website traffic analysis and product improvement activities.
Marketing Our Own Services: By using our free app and website, you consent to our marketing of our paid services to you, and the paid services of partners we integrate with. You also consent to our marketing efforts to keep you engaged with our free services and/or Apps. For example, after visiting this website you may have cookies in your browser which are used to target you for banner advertisements from ContactLink. You may receive marketing emails from ContactLink. Each email will include an option to opt-out of receiving emails from ContactLink. You may receive marketing text messages from ContactLink, which will include an opt-out.
Product Improvement and Management: We may use your data for our internal product improvement, quality, and management purposes. For example, we may use user data to determine what features are being heavily utilized, and what features are not. As another example, we may use user data to determine how many conversations a person accumulates over time, and what factors lead to high engagement. We train our employees annually on proper use and safeguarding of your data when it’s used for these purposes.
Legal Process and Protecting Others: Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer through the App or website, we may preserve, use, or disclose your personal data or safety data if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to protect the safety or integrity of our platform, including to help prevent spam, abuse or malicious actors, to explain why we have removed content or user accounts, to address fraud, security or technical issues, or to protect our rights or the rights or property of those who use our services.
Breach Notifications: If we must notify you of a data breach, you consent to our use of any of your email addresses on file with our website as the notification method.